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We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped the next day, free of charge. That means fast, reliable delivery at no extra cost.
You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order. It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.
Absolutely. You can return or exchange your order within 30 days of receiving it, no questions asked.
You can shop safely with Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes. Your order confirmation will arrive in your inbox shortly after you checkout. If it doesn’t show up, our customer care team is always here to help: info@eleanorpalmbeach.com